FAQs

1. How long is delivery?

UK Mainland orders: Most orders are processed within 2 working days however delivery can take between 3-5 working days after processing.

Europe: European orders are processed within 2 working days however allow 7-10 working days for delivery.

International: Other international orders can take 9-13 working days.

2. What should I do if my order does not arrive on time?

Orders are sent via a guaranteed special delivery Royal Mail service, on rare occasions they have delays. If this is the case, email: info@melissalx.co.uk immediately quoting your or number.

3. How do I amend an order?

Please email: info@melissalx.co.uk